How to Fix Uplay Download Game Already Installed Error
If you are a fan of Ubisoft games, you probably use Uplay, a platform that offers a library of Ubisoft-published games, a reward system, a social network, and a digital store. Uplay is a great way to enjoy your games and connect with other players across all platforms.
However, sometimes Uplay may not recognize your installed games and ask you to download them again. This can be frustrating and time-consuming, especially if you have a large game library or a slow internet connection. Why does this error happen and how can you fix it? In this article, we will explain the causes and consequences of this error and provide you with four solutions that can help you resolve it.
uplay download game already installed
Solutions
Choose the right game directory
One of the possible reasons why Uplay does not detect your installed games is that it is looking for them in the wrong directory. This can happen if you have changed the location of your game files or if Uplay has lost track of them. To fix this, you need to tell Uplay where to find your games by choosing the right game directory. Here is how to do it:
Open Uplay on your PC and log in.
Go to your games library in the Uplay client and locate the game that you want to detect.
Click on the game.
On the game page, under the Download button, you will see a Locate installed game button. Click on it.
Now manually select the installation directory of your game. This is usually C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\ followed by the name of your game.
Click OK.
After that, Uplay should recognize your game as installed and allow you to update and launch it through the client.
Uplay not detecting Steam installed games
If you have purchased your Ubisoft games through Steam, you may encounter another issue where Uplay does not detect your Steam installed games. This can happen because of a conflict between Steam and Uplay regarding the ownership of the games. To fix this, you need to delete a folder called Ownership in the Uplay cache folder. Here is how to do it:
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Close Uplay. If needed, open Task Manager and end any Uplay related processes.
Open File Explorer.
Navigate to your default Uplay PC directory (usually C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache).
Now locate and delete the Ownership folder.
Restart Uplay PC.
Try to launch the game again from Steam.
This should fix the problem and make Uplay detect your Steam installed games.
Move your games to another partition
If none of the above solutions work for you, you may need to move your games to another drive or partition and reinstall Uplay on your PC. This can help if there are some corrupted files or registry entries that prevent Uplay from detecting your games. Here is how to do it:
First, you need to backup your game files. You can use a third-party software or copy and paste them manually to another location.
Next, you need to uninstall Uplay from your PC. You can do this from the Control Panel or by using an uninstaller tool.
Then, you need to move your game files to another drive or partition. You can use the same method as before or use a disk management tool.
After that, you need to reinstall Uplay on your PC. You can download the latest version from the official website.
Finally, you need to choose the right game directory for each of your games in Uplay as explained in the first solution.
This may take some time and effort, but it can help you fix the error and make Uplay detect your games properly.
General troubleshooting steps
If you still have the error after trying all the above solutions, you may need to perform some general troubleshooting steps that can help you resolve various issues with Uplay. Here are some of them:
Check your Ubisoft account and make sure that you are logged in with the same account that you used to purchase or activate your games.
Check your hidden games in Uplay and make sure that you have not accidentally hidden any of your games. You can do this by clicking on the filter icon in the top right corner of your games library and selecting Hidden.
Check your cache folder in Uplay and delete any files that may be corrupted or outdated. You can do this by navigating to C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache and deleting everything except the Ownership folder.
After performing these steps, restart Uplay and see if the error is fixed.
Conclusion
In this article, we have explained how to fix Uplay download game already installed error. This error can prevent you from playing your Ubisoft games and cause frustration and inconvenience. However, by following the solutions that we have provided, you can resolve this error and enjoy your games without any hassle.
Some of the solutions that we have discussed are:
Choosing the right game directory in Uplay
Deleting the Ownership folder in Uplay cache
Moving your games to another partition
Performing general troubleshooting steps
We hope that this article has been helpful and informative for you. If you have any questions or feedback, please feel free to leave a comment below. Happy gaming!
FAQs
What is Ubisoft Connect?
Ubisoft Connect is the new name for Uplay, which was rebranded in October 2020. Ubisoft Connect is a platform that offers a library of Ubisoft-published games, a reward system, a social network, and a digital store. It also allows cross-play and cross-progression across all platforms.
How do I redeem Uplay rewards?
You can redeem Uplay rewards by using Units, which are a currency that you earn by playing Ubisoft games. You can use Units to unlock various rewards such as outfits, weapons, wallpapers, discounts, and more. To redeem Uplay rewards, go to the game page in Ubisoft Connect and click on Rewards.
How do I access Ubisoft+ subscription service?
Ubisoft+ is a subscription service that gives you unlimited access to over 100 Ubisoft games on PC, including new releases and premium editions. You can also play some of these games on Stadia and Luna with no additional cost. To access Ubisoft+ subscription service, go to the Ubisoft+ tab in Ubisoft Connect and sign up for a monthly plan.
How do I contact Ubisoft customer support?
If you have any issues or problems with Ubisoft games or services, you can contact Ubisoft customer support by visiting their website and choosing your region. You can also use their live chat feature or submit a support ticket online. Alternatively, you can reach out to them on social media platforms such as Facebook and Twitter.
How do I update my Uplay games?
To update your Uplay games, you need to launch Ubisoft Connect on your PC and go to your games library. You will see an Update button next to any game that has a new update available. Click on it and wait for the update to download and install. You can also enable automatic updates for your games in the settings menu. 44f88ac181
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