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What You Need to Know About Downloading Q Card Statements



How to Download Q Card Statements




If you are a Q card holder, you might be wondering how to download your statements and keep track of your spending and payments. In this article, we will explain what Q card is, why you should download your statements, and how to do it from the website or the app.




how to download q card statements



What is Q Card?




Q card is a credit card that offers interest-free deals and payment holidays at thousands of participating retailers in New Zealand. You can use it for everyday purchases, big-ticket items, or travel expenses. You can also enjoy exclusive offers and rewards with Q card.


Benefits of Q Card




  • Interest-free deals: You can pay no interest for a fixed period of time on selected purchases at participating retailers. The interest-free period can vary from 3 months to 60 months depending on the retailer and the offer.



  • Payment holidays: You can defer your payments for up to 3 months on selected purchases at participating retailers. You will still accrue interest during the payment holiday, but you won't have to make any payments until the end of the period.



  • Flexibility: You can choose how much you want to pay each month, as long as you meet the minimum payment amount. You can also make extra payments or pay off your balance at any time without any penalty.



  • Convenience: You can use your Q card anywhere Mastercard is accepted, both online and in-store. You can also access your account online or through the app, where you can view your transactions, statements, balance, and available credit.



  • Rewards: You can earn Q rewards points for every dollar you spend on your Q card. You can redeem your points for gift cards, travel vouchers, merchandise, or cash back.



How to Apply for Q Card




If you don't have a Q card yet, you can apply online in a few easy steps. You will need to:


  • Fill out an online application form with your personal and financial details.



  • Provide a valid photo ID and proof of income.



  • Wait for a credit check and approval.



  • Receive your Q card in the mail within 10 working days.



Why Download Q Card Statements?




Downloading your Q card statements is a good way to manage your finances and stay on top of your payments. By downloading your statements, you can:


Benefits of Downloading Q Card Statements




  • Review your transactions and spending habits.



  • Check your interest charges and fees.



  • Monitor your balance and available credit.



  • Plan your budget and payments.



  • Keep a record of your statements for future reference.



How to Access Q Card Statements Online




You can access the last 12 months of statements by logging in to My Account on the Q card website. To do this, you will need to:


  • Go to



  • Click on "Login" at the top right corner of the page.



  • Enter your username and password and click on "Login".



  • Click on "My Statements" under the "My Account" tab.



  • Select the statement date you want to view or download.



How to Receive Q Card Statements by EmailIf you prefer to receive your Q card statements by email, you can opt in for eStatements. This way, you will get an email notification every month when your statement is ready to view or download. To opt in for eStatements, you will need to:


  • Log in to My Account on the Q card website.



  • Click on "My Profile" under the "My Account" tab.



  • Click on "Edit" next to "Statement Delivery Method".



  • Select "Email" and enter your email address.



  • Click on "Save Changes".



How to Download Q Card Statements from the App




If you want to download your Q card statements from your mobile device, you can use the Q Mastercard app. The app allows you to access and manage your Q card account anytime, anywhere. You can also view and download your statements from the app.


Benefits of Using the Q Mastercard App




  • Convenience: You can access your account with a touch of a button, without having to log in every time.



  • Security: You can use biometric authentication, such as fingerprint or face recognition, to secure your account.



  • Control: You can check your balance, transactions, statements, and available credit at a glance.



  • Flexibility: You can make payments, set up direct debits, or change your payment amount and frequency from the app.



  • Notifications: You can receive alerts and reminders for your payments, offers, and rewards.



How to Download and Install the Q Mastercard AppTo download and install the Q Mastercard app, you will need to:


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  • Go to the App Store or Google Play Store on your mobile device.



  • Search for "Q Mastercard" and tap on the app icon.



  • Tap on "Install" and wait for the app to download.



  • Open the app and accept the terms and conditions.



How to Log in and View Your Statements on the AppTo log in and view your statements on the app, you will need to:


  • Enter your username and password or use biometric authentication.



  • Tap on the menu icon at the top left corner of the screen.



  • Tap on "Statements".



  • Select the statement date you want to view or download.



How to Download Your Statements from the AppTo download your statements from the app, you will need to:


  • View the statement you want to download.



  • Tap on the share icon at the top right corner of the screen.



  • Select the option to save or share the statement as a PDF file.



  • Choose where you want to save or share the file, such as your device storage, email, or cloud service.



ConclusionIn this article, we have explained how to download Q card statements from the website or the app. Downloading your statements is a smart way to manage your finances and stay on top of your payments. By downloading your statements, you can review your transactions, check your interest charges and fees, monitor your balance and available credit, plan your budget and payments, and keep a record of your statements for future reference. You can also enjoy the convenience, security, control, flexibility, and notifications of using the Q Mastercard app. If you have any questions or feedback, please feel free to contact us. We hope you found this article helpful and informative. Thank you for choosing Q card!


Summary of the Main Points


  • Q card is a credit card that offers interest-free deals and payment holidays at thousands of participating retailers in New Zealand.



  • You can access the last 12 months of statements by logging in to My Account on the Q card website or by opting in for eStatements.



  • You can also access and download your statements from the Q Mastercard app, which allows you to manage your Q card account anytime, anywhere.



Call to ActionIf you are not a Q card holder yet, what are you waiting for? Apply online today and enjoy all the benefits of Q card. If you are already a Q card holder, don't forget to download your statements regularly and make use of the Q Mastercard app. Happy shopping!


Frequently Asked Questions


How do I pay my Q card bill?You can pay your Q card bill in several ways, such as:


  • Online banking: You can set up a bill payment or a direct debit from your bank account to your Q card account. You will need your Q card number and the Q card bank account number, which is 02-0108-0128800-00.



  • Phone banking: You can call 0800 11 70 00 and follow the prompts to make a payment from your bank account to your Q card account. You will need your Q card number and the Q card bank account number.



  • Post: You can send a cheque to Q Card, Private Bag 94013, Auckland 2241. You will need to write your Q card number on the back of the cheque and include a payment slip from your statement.



  • In person: You can visit any New Zealand PostShop or Kiwibank branch and pay by cash, cheque, or EFTPOS. You will need to present your Q card or a payment slip from your statement.



How do I check my Q rewards points?You can check your Q rewards points by logging in to My Account on the Q card website or by using the Q Mastercard app. You can also call 0800 119 100 and select option 2 to hear your points balance.


How do I redeem my Q rewards points?You can redeem your Q rewards points online or by phone. To redeem online, you will need to:


  • Log in to My Account on the Q card website or use the Q Mastercard app.



  • Click on "Q Rewards" under the "My Account" tab.



  • Browse the available rewards and select the one you want.



  • Confirm your delivery details and complete the redemption process.



To redeem by phone, you will need to:


  • Call 0800 119 100 and select option 2.



  • Follow the prompts to choose the reward you want.



  • Provide your delivery details and confirm the redemption.



How do I change my Q card PIN?You can change your Q card PIN online or by phone. To change online, you will need to:


  • Log in to My Account on the Q card website or use the Q Mastercard app.



  • Click on "My Profile" under the "My Account" tab.



  • Click on "Change PIN" and enter your current and new PIN.



  • Click on "Save Changes".



To change by phone, you will need to:


  • Call 0800 119 100 and select option 3.



  • Enter your current PIN and follow the prompts to enter a new PIN.



How do I contact Q card customer service?You can contact Q card customer service by phone, email, or mail. To contact by phone, you can call 0800 119 100 from Monday to Friday, 8:30am to 5:00pm. To contact by email, you can send a message to . To contact by mail, you can write to Q Card, Private Bag 94013, Auckland 2241. 44f88ac181


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